The Trust Factor

 

 

Creating Win-Win Relationships

 

 

"Dramatically increase your effectiveness with others as you learn the principles and skills of trust and

Interpersonal dialogue."

 

Why Trust?

 

When trust is absent, relationships are characterized by an adversarial attitude: me vs. you; us vs. them. Rather than goodwill, there are deep and hidden animosities. Respect is lost and performance is compromised as our energies go into manipulation and protection rather than working together towards a shared vision.

 

What You will Gain

 

In this program, you will learn how to interact with others in ways that build trust and win/win outcomes.

 

Specifically, you will:

 

  • Learn the core elements of trust
  • Identify how we engage in weakening patterns in relating to others
  • Experience a “change in heart” and learn how to break those weakening patterns.
  • Come to view others in a way that promotes unity, trust and goodwill.
  • Understand the three phases of interpersonal dialogue and practice those skills.
  • Commit to interacting with others in strengthening rather than weakening ways.
  • Develop the ability to confront poor performance and behavior problems.

    Program Objectives

     

  • Understand the core elements of trust and how to build trust by being trustworthy
  • Identify your weakening, collusive patterns of relating to others
  • View others in a way that promotes unity, trust, and goodwill
  • Learn the four styles of communicating and influencing others
  • Understand the three phases of interpersonal dialogue
  • Practice the dialogue skills
  • Develop the ability to confront poor performance and behavior problems
  • Learn how to interact with others in ways that strengthen

     

    The Program Modules

     

     

    Module 1: The Trust Imperative

  • Appreciate the need for a collaboration in our interdependent society
  • Learn the definition / key elements of trust Evaluate the consequences of high and low trust within an organization
  • Understand the importance of being trustworthy and rate your trustworthiness
  • Receive feedback from others about your personal trustworthiness

     


    Module 2: Collusion

  • Understand the dynamic of collusion
  • Be able to identify and diagram collusive relationships
  • Write a personal story of collusion
  • Evaluate the consequences of collusion

     


    Module 3: A Change Of Heart

  • Learn the four reasons we engage in collusion
  • Identify payoffs and prices from our collusions Learn the two ways of being in our relationships with others
  • Experience a change of heart towards others
  • Learn and practice the skill of creating safe and trusting conditions

     


    Module 4: Face-to-Face Communication

  • Explore the role of communication in interpersonal relationships
  • Learn about alternative ways of communicating/influencing others
  • Identify your “native tongue” or preferred style of communicating
  • Understand the consequences of an absence of dialogue

    Module 5: Interpersonal Dialogue: Core Principles

  • Understand the definition and meaning of interpersonal dialogue
  • Learn the core principles of dialogue
  • Discover the "bedrock" of dialogue
  • Know how to create a pool of shared understanding
  • Learn a win/win way to solve problems
  • Do a self-assessment of your skills in interpersonal dialogue
  • Receive feedback from others regarding your dialogue skills.

     


    Module 6: Interpersonal Dialogue:  The Steps

  • Learn the steps of dialogue
  • Practice the skills of mutuality
  • Learn and practice various inquiry skills
  • Understand the meaning of advocacy
  • Know how to share your left-hand column
  • Practice using the skills of dialogue
  • Improve your ability to engage in dialogue

     


    Module 7: Harnessing Harmful Behavior

  • Learn to confront behavior that fails to meet your expectations
  • Understand the importance of discipline and conformity in building trust
  • Develop a set of non-negotiables
  • Practice harnessing harmful behavior
  • Apply the skill to back-home situations

     


    Module 8: Strengthening Our Relationships

  • Understand the characteristics and consequences of co-dependency
  • Know the difference between responsibility for and responsibility to another
  • Learn a credo for your relationships
  • Understand what you do that weakens others when you intend to help
  • Learn the valuing process as a skill to strengthen others
  • Evaluate what you do to strengthen others in your relationships
  • Understand how contracting can be used to strengthen yourself and others

     

     

    What You can Expect

     

    The Trust Factor consists of eight modules (2-3 hours each) that are scheduled and delivered every other week apart. The training comes alive as you participate in experiential exercises and role-playing that helps you internalize the principles and skills that are taught.

     

    How to Get Started

     

    One of the greatest challenges in any training initiative is finding the white space on participant’s calendars. The modular nature of this program allows for flexibility, without compromising results. Call our office to set up a customized schedule and pricing structure to fit your needs.

     

    407-673-3030

     

     

    "We can build our relationships on fear, obligation, or trust. However only a foundation of trust results in the collaboration and goodwill necessary to achieve peak performance."

     

    - Roger K. Allen , Ph.D.,

    The Center for Organizational Design



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